Privacy Policy for Levelupmate

Effective Date: [22/01/2025]

At Levelupmate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

  1. Information We Collect

1.1 Personal Information:
When you create an account or use our services, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Payment information (if applicable)
  • Other details necessary for account creation and service usage

1.2 Usage Data:
We collect non-personal information such as:

  • Browser type and version
  • IP address
  • Time and date of access
  • Pages visited on the platform

1.3 Cookies:
We use cookies to improve user experience, track platform usage, and deliver personalized content.

  1. How We Use Your Information

We use your information to:

  • Provide access to courses and services.
  • Process payments and send receipts.
  • Communicate updates, promotions, or support-related information.
  • Improve our platform based on user behavior and feedback.
  • Prevent fraudulent or unauthorized use of the platform.
  1. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With Service Providers: Third-party services that help us process payments or improve our platform.
  • For Legal Obligations: When required by law or to protect our rights, users, or the public.
  1. Data Security

We implement industry-standard measures to secure your personal information, including encryption and regular security checks. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Privacy Rights

5.1 Access and Update:
You can access and update your personal information through your account settings.

5.2 Deletion:
You may request the deletion of your account and personal data by contacting us.

5.3 Opt-Out:
You can opt-out of receiving marketing emails by using the “unsubscribe” link in our communications.

  1. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes, and the updated policy will be effective immediately upon posting.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

  • Email:  support@levelupmate.com
  • Phone:  [Your Contact Number]

By using Levelupmate, you consent to the terms of this Privacy Policy. Thank you for trusting us with your personal development journey!